Welcome to AZ Junk Pros (“Company,” “we,” “our,” or “us”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, request a quote, schedule a service, or otherwise interact with our business.

By using our website or submitting information through any form, you agree to this Privacy Policy.

2. Information We Collect

We collect both personal and non-personal information to operate effectively and provide you with the best service experience possible.

A. Information You Provide Directly

When you fill out a form, schedule service, or contact us, we may collect:

Name

Email Address

Phone

Address

If you make a payment, your payment information is processed securely by our third-party payment provider (we do not store credit card information on our servers).

B. Information Collected Automatically

When you visit our website, we may automatically collect:

IP address and device identifiers

Browser type and version

Pages visited and time spent on our site

General location (city or region)

Cookies and analytics data

This helps us understand how visitors use our site so we can improve it.

3. How We Use Your Information

We use your information to:

Respond to inquiries, provide quotes, and schedule jobs

Communicate about your services and follow-ups

Send appointment confirmations or updates

Improve our website and marketing performance

Maintain business records and comply with legal obligations

We may also send limited marketing messages (such as discounts or service reminders), but you can opt out anytime by contacting us directly.

4. How We Protect Your Information

We take your privacy seriously. AZ Junk Pros uses:

Secure data encryption for online submissions

Limited access controls (only authorized team members can view customer data)

Secure hosting and firewalls to prevent unauthorized access

While no method of online transmission is 100% secure, we take all reasonable precautions to safeguard your information.

5. Sharing of Information

We do not sell, rent, or trade your personal data.
We may share your information only in the following limited cases:

With trusted service providers who help us operate our business (e.g., CRM software, payment processors, website hosting)

When required by law, regulation, or legal process

To protect our rights, property, or the safety of others

All third parties we work with are required to protect your information and use it only for the intended purpose.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to:

Personalize your browsing experience

Analyze site traffic and usage patterns

Improve website performance and functionality

You can disable cookies in your browser settings at any time, though some parts of the website may not function properly if you do.

7. Data Retention

We retain your information only as long as necessary to:

Complete your requested services

Meet legal and accounting obligations

Maintain customer records for service history and support

When information is no longer needed, it is securely deleted or anonymized.

8. Your Rights

You have the right to:

Request access to the personal information we hold about you

Request correction or deletion of your information

Opt out of future communications