AZ Junk Pros LLC respects your privacy. This policy explains what information we collect, how we use it, and how you can contact us about your information.
Information We Collect
When you request an estimate or contact us, we may collect:
- Your name
- Phone number
- Service ZIP code
- Details about the items or work requested
- Photos you choose to upload or send
- Requested service timing
- Website and advertising information such as landing-page URL, referral source, UTM data, fbclid, gclid, and submission time
How We Use Information
We use this information to:
- Respond to estimate requests
- Provide pricing
- Schedule and complete services
- Contact customers by phone or text
- Manage leads and customer records
- Improve our website, advertising, and customer service
Service Providers
We may share information with service providers used to process and manage customer requests, including Formspree, Zapier, Ringy, Jobber, website hosting providers, advertising platforms, and similar business tools.
We do not sell customer information to third parties.
Photos Submitted for Estimates
Photos submitted through the estimate form, text message, or email may be used to review the requested work, provide pricing, schedule service, and maintain business records.
Job-Site Photos and Video
AZ Junk Pros may take photos or video of work areas, items removed, and completed jobs for documentation, quality control, and promotional purposes. We make reasonable efforts not to publish personal or identifying information. Customers may opt out of promotional use by notifying us before work begins.
Phone and Text Communications
By submitting an estimate request or contacting AZ Junk Pros, you agree that we may contact you by phone or text regarding your request, pricing, scheduling, and service updates.
Message and data rates may apply. Customers may reply STOP to automated text messages to opt out.
Cookies and Advertising Tracking
Our website may use cookies, Meta Pixel, and similar technologies to understand website activity, measure advertising performance, and improve marketing.
These tools may collect information such as browser type, device information, pages visited, referral source, and actions taken on the website.
Data Retention and Security
We retain customer information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and meet legal or operational requirements.
We take reasonable steps to protect information, but no online system can be guaranteed completely secure.
Your Choices
You may contact us to:
- Request access to your information
- Request corrections
- Request deletion where reasonably possible
- Opt out of promotional photo or video use
- Opt out of marketing texts